The QuickBooks Unexpected Error 5 usually occurs because of a technical error while using, installing, or updating your QuickBooks accounting software. This error usually appears along with a message or a notification that reads “Got Unexpected Error 5 in Call to NetShareGetInfo for Path.” Sometimes these errors require advanced troubleshooting solutions only available through the QuickBooks customer service number. However, this blog will give you a simple and efficient way to fix QuickBooks Unexpected Error 5 NetShareGetInfo and carry on with your work.
Solutions to fix QuickBooks Unexpected Error 5
The quickest way to fix minor technical errors is to run the repair tool for QuickBooks Desktop for Windows. You can refer to the steps below to run the repair tool and fix the QuickBooks Unexpected Error so that you can get back to business:
Step 1: Back up your company file before you restart your computer. Restarting will make sure no background programs affect the repair.
Step 2: Go to the Windows Start menu, and then click on the ‘Control Panel’ option. You can also search for “Control Panel” in the Windows search box.
Step 3: Navigate to the ‘Programs and Features’ section and then look for the option that says ‘Uninstall a Program.’
Step 4: Search the list of Programs and apps and look for ‘QuickBooks Desktop’. Select the program and then press ‘Uninstall’ or ‘Change.’
Step 5: Select ‘Continue’ or ‘Next’ and check if you can see the option to ‘Repair QuickBooks’. Select it and then press ‘Next.’
Step 6: Leave your computer running and wait for the tool to repair and fix your QuickBooks accounting software.
Step 7: Once you get a notification that the tool is done with the repair process you can select ‘Finish’ and then continue.
Step 8: After the repair process is complete you may have to restart your computer and reopen QuickBooks to complete the repair.
Once finish running the tool it will be a good idea if you take the time to update your QuickBooks to the latest release. Regularly updating your accounting software will ensure you have the most recent fixes and security updates so that your data is secure. In case you need help with the update, or if you encounter an error while repairing the software you can call the QuickBooks customer support number and ask for help. Experienced software technicians and tech support representatives are available 24 hours a day to help you with any error you may encounter while using QuickBooks.